Video surveillance in banks

Innovative video surveillance used in the banking sector is capable of not only providing a high level of security, but also takes an active part in solving marketing problems. And today we will talk about what video cameras in banks control, as well as what intelligent video analysis is in the context of the work of a financial and credit institution.

What do video cameras in banks control?

Video cameras are installed in buildings of banking organizations in order to protect 4 main groups of objects:

1. Employees and visitors.
2. Financial resources.
3. Resources that have the status of a trade secret.
4. Inventories: vehicles, equipment, structures, premises and other property.

In this regard, bank’s video surveillance cameras should be directed to the zones:

• outdoor surveillance. These are the entrances/exits, as well as the adjacent territory, including parking spaces, carriageways, sidewalks and perimeter fences;
• front office. These are operating and checkout rooms and other places where visitors are located, as well as storage rooms, rooms for recalculating funds. A special surveillance area is ATMs, video surveillance of which must be detailed.
• back office. These are the offices of employees who are not in contact with visitors, as well as elevators and stairwells. The goal is compliance with labor discipline and safety of material values.

Main functions and tasks

Bank CCTV cameras are installed to perform the following functions and tasks:

1. Prevention of fraudulent and illegal actions on the part of personnel and visitors of the financial institution.

As a place where large funds are concentrated, banks are the most “attractive” organizations for theft and robbery.

TIP: read the article “Effects of video surveillance on the human psyche.”

2. Control over technological processes.

It is important to competently organize effective control of such banking processes as the actions of cashiers — tellers, collectors and security services, counting cash, opening bags of coins and banknotes, moving material values.

3. Recognition of visitors.

The data collected from video cameras is marketing information. For example, the analysis of visitor traffic patterns is necessary to create an ergonomic arrangement of workplaces and furniture in a bank. Also, banks are engaged in maintaining white and black lists, face recognition for security purposes.

4. Increasing the level of security.

In addition to the function of ensuring security of banking facilities, the management of banks must constantly develop strategies to improve the level of security. This is facilitated by innovative video surveillance tools and services, such as the Faceter software.

5. Optimization of a financial institution, including the improvement of the quality of service and control over work processes.

Requirements for a bank video surveillance system

Basic requirements for a bank video surveillance system:

1. Technical flexibility and reliability:

• scalability;
• ability to integrate with other equipment, systems and software;
• interchangeability of system parts;
• endurance and work without interruption.

2. Centralized management.

This allows you to significantly reduce the staff of security guards, linking all the individual branches of the bank into a single unified structure. This achieves a flexible monitoring format and prompt response to ongoing events.

3. High definition cameras.

This is necessary in order to provide detailed information on all operations that are performed in the surveillance areas.

4. Cloud storage of data.

In view of large amounts of information, the best solution for storing bank videos will be cloud storage. It is always available, as secure as possible and, in fact, has no volume restrictions (depending on the data storage tariff plan). Details in the article “Cloud storage for video surveillance“. An important advantage of cloud storage is that banks do not have administrative and criminal liability for storing data. It is the responsibility of the service provider.

5. Free updates.

If this function is overlooked, then the cost of using the system may increase by 20% or more. In addition, regular updates require timeliness and effort. And a not updated system can be a source of danger.

6. Availability of built-in intelligent video analytics.

According to the degree of complexity of the algorithms used, video analytics can be:

• simple intelligent detectors (disappearance or movement of an object, crossing of lines);
• complex behavioral analytics (movement speed, sabotage detection systems);
• face recognition and maintaining lists (based on neural connections and facial expressions).

All, without exception, meet the requirements of the innovative, intelligent video surveillance from the Faceter company.

Conclusion

The complexity of bank video surveillance lies in the need for increased reliability of individual components and the entire system as a whole. Special attention should be paid to the design of the system architecture and selection of robust hardware and software with easy integration features. And also little things and details play a special role in video surveillance of banks.