We are experts in artificial intelligence technologies and are able to: recognize faces with up to 99.8% accuracy, record the duration of customer service interactions, keep black/white lists of visitors with notifications, track movement paths with the construction of heat maps, and much more.
We also provide a convenient API for integration with your loyalty program or CRM system.
Take a look at these examples of
Do you want to know the number of unique visitors? Or to receive an alert when a key customer or person from the black list arrives?
Count of unique, new and returning visitors
Keeping lists of visitors with customized notifications
Flexible API for integration with Big Data Analysis Systems (BigData)
Classification of visitors by gender and age
Quick search for videos by faces
Do you want to know how many customers have you lost due to the absence of your staff on the workplace?
Faceter monitors the presence of staff and customers in specified areas, which allows you to take up a notch in customer service. For example, you can easily check who and how much time was at the counter while an employee was not on his workplace or to find out how many such customers were lost. Knowing that data could reduce the shortfall in profits.
Measuring the staff time spent with customers
Highly precised worktime detalization
Quick view of related video archive fragments
Measuring the customer time spent on waiting for service
Notifications on deviation of indicators from the norm
Artificial Intelligence is already responsible for hiring and firing employees (Amazon), marketing and project management (IBM Watson) and other important areas. Get the most out of your CCTV system with Faceter.
Up to 60% of revenue remains lost monthly due to non-compliance with service standards by employees. In the medium term, this leads to low customer retention rates and, as a result, even greater losses.
The list of parameters and possible violations to respond on are created
The cameras covering all customer contact areas are installed
Faceter neural networks begin to automatically record up to 90% of all violations using obtained facial data, recognized keywords and customer information
All events are recorded in a convenient log along with the corresponding video, and you can also configure notifications for particular events