Video surveillance for car service, car wash and car park
Video surveillance in car services, at car washes and parking, solves three main tasks: it provides the opportunity to demonstrate the quality of the services offered visually, resolves controversial issues, and improves marketing processes. Let’s talk in more detail.
Why do you need video surveillance at a car service?
Probably, rumours about unscrupulous locksmiths will never subside … Either they fill in the wrong oil, then issue invoices for outstanding work. They can scratch the paint, or they steal personal belongings from the salon.
But the future has already come, and just one car service camera can solve many controversial issues with customers.
Video surveillance installed in a car service station makes the process of repair and maintenance of cars absolutely transparent since video cameras are a tool for filming and demonstrating a car repairman’s work. Remote access is possible.
From the point of view of car service owners, cameras perform the function of a controller of work processes, regulations and discipline. As a result, employees are more conscientious in their professional duties, and service quality improves. Details in the article “Video Analytics: Service Quality Control“.
Also, the organization of public broadcasts on the car service website ensures the growth of car owners’ loyalty and increases new customers’ traffic.
The need for video cameras at a car wash
The online camera in a car wash can provide full control over the business at no extra cost, namely:
- protect the car wash from external threats (robbery, hooliganism, damage to property);
- control the work of employees;
- investigate disputes, conflicts, offences;
- increase the competitiveness of the business.
IMPORTANT: for car washes, the cameras must comply with the moisture resistance class of IP65-66. To avoid condensation on the camera lens in a humid car washroom, read the article “7 Ways to Get Rid of Condensation on a CCTV Camera.“
In August 2016, the Supreme Court of the Russian Federation clarified the liability of the car parking owner concerning customers’ cars. The court decision was published in Rossiyskaya Gazeta. However, many Russian Federation customers regularly face losses and damages to their vehicles in the car parking. What does a parking video monitoring system give?
- ensuring the security of the territory, including cases of unauthorized entry. Integration with ACS is possible;
- video recording of cases of intentional and accidental damage to cars, theft of things from the passenger compartment;
- resolution of disputes, conflicts.
The introduction of the public broadcasting function allows customers to observe the availability of free parking spaces and provides the possibility of the remote control (for example, during a long absence of the vehicle owner).
Video surveillance for car parking is a modern tool for a customer-oriented, open business.
Solution from Faceter
Faceter, as the leader of the Russian market for intelligent video surveillance, advises using cloud video surveillance at car washing, parking and service stations.
We recommend camcorders installation in the following locations:
- at the entrance / exit;
- along the perimeter of the protected area (for example, a car park);
- in a workshop and other industrial premises;
- in warehouses;
- in the recreation area;
- at the cash register.
Faceter software is designed for mass use for business and everyday life. You can get acquainted with the primary and additional features of Faceter video surveillance on the website https://faceter.cam/en.
If your business is small, use the economy option: two mobile phones + free mobile application. Details in the article “Remote video surveillance via telephone and Internet“.
The undeniable benefits of Faceter:
- High speed of installation of the surveillance system.
- Automatic configuration and software update.
- Easy integration with other equipment.
- Remote and shared access.
- Ample opportunities for intelligent video analytics.
A video monitoring system at service stations, car washes and parking s an objective necessity. The modern realities of doing business require transparency, customer focus and comfort, which can be ensured via video surveillance.